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Interaction Lab Consultant- StartUX Project Lead

Reference Number
Northampton Square  Map & Directions
School / Service
School of Mathematics, Computer Science and Engineering
Department of Computer Science
Contract Duration
Fixed Term
Salary Range (£)
36001 to 36001


City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City is in the world’s top four per cent (Times Higher Education World University Rankings), attracts around 19,500 students (35% postgraduate), is top in London for student satisfaction (Complete University Guide), well above the sector average for graduate employability in most subjects and eleventh in the UK for starting salaries.  City joined the University of London in 2016.

In the last REF, City doubled the proportion of its total academic staff producing world-leading or internationally excellent research.

Led by President Professor Sir Paul Curran, City has made significant investments in academic staff, estate and systems and continues to work towards realising its vision of being a leading global university: it has recently agreed a new Vision & Strategy 2026.

The Centre for Human Computer Interaction Design is a specialist research centre within the Department of Computer Science.
We are looking for an Interaction Lab Consultant – StartUX project lead to join our team of people working on the CASTS project. StartUX’s role is to provide User Experience (UX) support to London based digital tech start-ups and SMEs in order to help them in growing their businesses. CASTS is an EU-funded project in collaboration with Capital Enterprise (CE) and others to strengthen the growth environment for SMEs in London. Our particular responsibility is to support digital tech companies in London to develop and test their world class technology/product, thus achieving market traction, raise seed investment and prove their business models.
The role is available from 1 September 2017 or as soon as possible thereafter. 



The role holder will support the activities of the City Interaction Lab within the School of Mathematics, Computer Science and Engineering to achieve the goals of the CASTS project. Primary responsibilities include business development (e.g. promoting StartUX activities through social media, talks, meetings and setting up events, building a network of contacts within the London SME community, and liaising with potential clients), providing StartUX services (e.g. conducting expert reviews, guerrilla testing, and designing and delivering short training courses) and assisting in the management of the Interaction Lab (e.g. assisting the Lab Manager in maintaining the lab, dealing with clients and bookings, assist with providing services, etc.)

Person Specification

We are looking to recruit someone with good knowledge of UX and HCI, with at least a 2:1 degree in a technology related field. We expect familiarity with business development, and experience of User-Centred Design and designing and carrying our usability evaluations. Experience working with startups and SME, training or coaching, visual design, social media and marketing strategy as well as project planning are a plus.

We are looking for a candidate who has a proactive approach to work with excellent verbal and written communication and interpersonal skills, with an eye for developing visually pleasing material. This candidate should enjoy working as part of a team and be highly organized with an attention to detail.


Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 11.59pm on 2nd August 2017.

Interviews are scheduled for the week commencing 14th August 2017.

Actively working to promote equal opportunity and diversity.

Academic excellence for business and the professions.


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